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Terms & Conditions

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Last Updated: February 13, 2025
 

Welcome to HiloShowers.com. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these terms. Please read them carefully.
 

1. Introduction and Acceptance of Terms

  •  HiloShowers.com (“we,” “us,” or “our”) is an e-commerce platform that sells handcrafted natural soaps and other bathroom products.

  •  By using our website or purchasing our products, you (“you” or “user”) agree to these Terms and Conditions, our Privacy Policy, and any other policies referenced herein.

  •  We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
     

2. Product Information and Pricing

  • We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or prices are accurate, complete, or current.

  • In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price.

  • All prices are in USD and are subject to change without notice.
     

3. Ordering and Payment

  • By placing an order, you are making an offer to purchase our products.

  • We use Wix.com for payment processing. By making a purchase, you agree to Wix.com’s terms of service.

  • We do not store any payment information on our servers.

  • You represent and warrant that you have the legal right to use any payment method you provide.
     

4. Shipping and Delivery

  1. We currently ship only within Hawaii and the continental United States.

  2. Estimated delivery times:
    -Within Hawaii: Less than 3 days
    -Continental United States: Less than 7 days

  3. Delivery times are estimates and not guaranteed. We are not responsible for delays outside our control.

  4. Risk of loss and title for items purchased pass to you upon delivery to the carrier.
     

5. Returns and Refunds

  1. We offer a 14-day return policy for all products.

  2. To be eligible for a return, your item must be:
    -In the original packaging
    -At least 2/3 full (for bottled products)
    -In the same condition you received it

  3. To initiate a return, please contact us at HiloShowers@gmail.com.

  4. Refunds will be processed to the original method of payment within 5 business days of receiving the returned item.
     

6. Intellectual Property

  • All content on HiloShowers.com, including text, graphics, logos, and images, is our property and protected by copyright laws.

  • You may not use, reproduce, or distribute any content from our website without our express written permission.
     

7. User Accounts and Security

  • You may need to create an account to use certain features of our website.

  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • We reserve the right to terminate or suspend your account at our discretion.
     

8. Privacy and Data Collection

  • We collect personal information such as names and email addresses. For more information, please refer to our Privacy Policy.

  • We use cookies on our website. By using our site, you consent to our use of cookies in accordance with our Privacy Policy.

  • We may send marketing emails to users who have opted in to receive them. You can opt out at any time by following the instructions in the email.
     

9. Disclaimers and Limitation of Liability

  • Our products are for external use only. Avoid contact with eyes and open wounds.

  • We make no warranties or representations about the effectiveness or safety of our products. Use at your own risk.

  • To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding our products and website.

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website.
     

10. Subscription Services

  • We may offer soap subscription services. By signing up for a subscription, you authorize us to charge your payment method on a recurring basis.

  • You may cancel your subscription at any time by contacting us at HiloShowers@gmail.com.

  • We reserve the right to change subscription terms or cancel the subscription service at any time.
     

11. Digital Content

  • We may offer digital content such as bathing sounds and music playlists.

  • Digital content is provided “as is” without any warranties.

  • You may not reproduce, distribute, or create derivative works from our digital content without our express permission.
     

12. Termination

  • We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for any reason.
     

13. Governing Law and Dispute Resolution

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Hawaii.

  • Any dispute arising from these terms shall be resolved through binding arbitration in Hawaii, pursuant to the rules of the American Arbitration Association.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

HiloShowers@gmail.com
By using HiloShowers.com or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

 

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